Draft for the store owner: the highlighted parts must be filled in with your real business details before the store takes orders. Delete this notice when you have done that.
This policy explains how Seatza collects and uses your personal data when you visit seatza.co.uk or buy from us, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
Who we are
The data controller is Seatza Ltd, 1 Tuscan Road, London, SE18 1SY, United Kingdom. Contact: support@seatza.co.uk.
What we collect
- Order details: your name, billing and delivery address, email, phone number (optional) and the items you buy.
- Payment details are processed by our payment provider, [TO CONFIRM: payment provider]. We do not store your full card number.
- Account details if you create an account.
- Messages you send us.
- Technical data such as your IP address, browser and pages visited, collected with cookies where you allow it.
How we use it
- To process and deliver your order and handle returns (performance of a contract).
- To answer your questions (legitimate interests).
- To keep accounting and tax records (legal obligation).
- To understand how the site is used and improve it, only with your consent for non-essential cookies.
- To send marketing emails only if you have opted in. You can unsubscribe at any time.
Who we share it with
We share data only with services that help us run the shop, such as our payment provider, delivery couriers, website hosting (Namecheap), email delivery and analytics (Google Analytics, only with your consent). [TO CONFIRM: check this list matches the services you actually use]
How long we keep it
We keep order records for six years for tax purposes. Other data is kept only as long as needed for the purpose it was collected.
Cookies
We use essential cookies to run the basket and checkout. Analytics and other non-essential cookies are only set if you accept them in the cookie banner, and you can change your choice at any time.
Your rights
You can ask to see, correct or delete your data, object to or restrict how we use it, and ask for a copy to take elsewhere. Email support@seatza.co.uk. If you are unhappy with how we handle your data you can complain to the Information Commissioner’s Office (ico.org.uk).
Last updated: [TO CONFIRM: date]